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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Irelyn Uzoaru

Irelyn Uzoaru

September 19, 2024

5  out of  5
rating by Irelyn Uzoaru
"Chad was awesome and so patient with us !"
We responded:
"Thank you so much for taking the time to give us a review, Irelyn! We are excited to have you has a customer and look forward to servicing your insurance needs!"
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Brenda Layfield

September 12, 2024

5  out of  5
rating by Brenda Layfield
"Very friendly, courteous, and helpful"
We responded:
"Thank you so much for your kind words, Brenda! We are thrilled to hear that you found our team to be friendly, courteous, and helpful. It is our top priority to provide excellent customer service and ensure that all our customers have a positive experience. We greatly appreciate your feedback and hope to have the opportunity to assist you again in the future."
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Ryan Woods

September 6, 2024

5  out of  5
rating by Ryan Woods
"Alex is a great guy and helped me every step of the way in getting me a great insurance quote."
We responded:
"Thank you so much for your kind words, we really appreciate your positive feedback! We're glad to hear that Alex was able to assist you in getting a great insurance quote. We strive to provide excellent service to all our clients, and it's wonderful to know that we met your expectations. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're always here to help!"
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Mahlaisha Jones

August 30, 2024

5  out of  5
rating by Mahlaisha Jones
"This was the best experience I ever had with State Farm. The best deals and best customer service."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had the best experience with our State Farm services. It's always our goal to provide the best deals and top-notch customer service to all of our valued customers. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We're here to help!"
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Penny babin

August 28, 2024

5  out of  5
rating by Penny babin
"Alex was very friendly, explained everything and if I didn't quite get it he never got aggravated he just explained it to where I understood(cuz I'm not always the brightest star in the sky) No complaints at all"
We responded:
"Thank you so much for taking the time to leave a review, we really appreciate it! We're thrilled to hear that you had such a positive experience! If you have any further questions or need any assistance in the future, please don't hesitate to reach out!"
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Cheryl Skipper

August 15, 2024

5  out of  5
rating by Cheryl Skipper
"Alex has been wonderful since day one. Top notch service. We are completely satisfied. Auto, home, and boat coverage."
We responded:
"Thank you so much for taking the time to leave such a kind and positive review, Cheryl! We're thrilled to hear that you've had a wonderful experience with us from day one, and we greatly appreciate your trust in us for your auto, home, and boat coverage."
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James Matthew Byers

August 14, 2024

5  out of  5
rating by James Matthew Byers
"Knowledgeable and friendly, like a good neighbor … State Farm is there. Truth. I am already driving my car again with its new bumper. They found the best body shop around and did their magic. I highly recommend them!"
We responded:
"Thank you so much for your positive review, James! We're thrilled to hear that our team was able to assist you in finding the best body shop and getting your car back on the road with a new bumper. We strive to provide knowledgeable and friendly service, so your recommendation means a lot to us. If there's anything else we can help you with in the future, please don't hesitate to reach out. Drive safely!"
Profile photo of Lessie M. Davis Rodriguez, ED.S

Lessie M. Davis Rodriguez, ED.S

August 5, 2024

5  out of  5
rating by Lessie M. Davis Rodriguez, ED.S
"Called agent to make car insurance payment for six months. Very simple and timely. I pay like this twice a year, no checks, no envelopes and stamp. Very pleased with the service. 😍"
We responded:
"Thank you so much for the google review! I am thrilled to hear that you are pleased with the service we provide! You know how to get in touch with us if you need us!"
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Todd S. Scott

July 19, 2024

5  out of  5
rating by Todd S. Scott
"Our agent, Chad, was very respectful and knowledgeable about our needs and questions. Fast and efficient service."
We responded:
"Thank you for taking the time to share your positive experience with our agency! We greatly appreciate your kind words and are thrilled to hear that he was respectful, knowledgeable, and provided fast and efficient service. We'll make sure to pass along your feedback to Chad and the rest of our team. We look forward to serving you again in the future!"
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Joleita Owens

July 15, 2024

5  out of  5
rating by Joleita Owens
"Great Customer Service and Very Friendly Representative always to help with all of your needs!"
We responded:
"Thank you so much for your review, Joleita! I am glad we are able to promptly handle your insurance needs!"
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Amy

July 10, 2024

5  out of  5
rating by Amy
"State Farm has always been amazing to work with especially during accidents and most recently Chad was willing to review my policy and help me update it to better suit my family needs!"
We responded:
"Thank you for the review, Amy!"
Profile photo of Jessica Hess

Jessica Hess

July 8, 2024

5  out of  5
rating by Jessica Hess
"I called the office looking for an auto and renters policy. He worked very hard to get me the best price and the most coverage. He was super nice and was attentive to what I had asked of him. I would 10/10 recommend anyone to use him."
We responded:
"Thank you so much for taking the time to leave such a kind and positive review, Jessica! We are thrilled to hear that you had a great experience with our office while searching for an auto and renters policy. We greatly appreciate your recognition of our team member's hard work in finding you the best price and coverage. It is our priority to ensure our customers receive the highest level of service and attention, and we are glad that we were able to meet your expectations. Your recommendation means a lot to us, and we are grateful for your trust in our services. If you ever need any assistance in the future or have any further questions, please don't hesitate to reach out."
Profile photo of Jakiaya Walker

Jakiaya Walker

June 26, 2024

5  out of  5
rating by Jakiaya Walker
"Great customer service"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review, Jakiaya! We are thrilled to hear that you had a great experience with our customer service. Providing excellent service is our top priority, and your kind words truly motivate and inspire us. We greatly appreciate your feedback and hope to continue delivering the same level of service in the future. If there is anything else we can assist you with, please don't hesitate to reach out."
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Nila Headley

June 6, 2024

5  out of  5
rating by Nila Headley
"Representative was pleasant and helpful"
We responded:
"Thank you for taking the time to leave us a review, Nila! We greatly appreciate your feedback. We're thrilled to hear that our representative was pleasant and helpful during your experience with us. Providing excellent customer service is one of our top priorities, and we're glad that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to us. We value your business and look forward to serving you again in the future."
Profile photo of Carol Henderson

Carol Henderson

May 15, 2024

5  out of  5
rating by Carol Henderson
"Every since I signed on to State Farm, my experiences with them.has been stellar. Whenever I needed help with my vehicle all I had to do was call. I feel as if my agents, are more than that, they are my friends in need!!!Many of my family has State Farm also.Like a good agent, State Farm truly will be there!"
We responded:
"Thank you so much for taking the time to write such a positive review of your experience, Carol! We are thrilled to hear that you have had stellar experiences with us and that our agents have been more than just agents to you, but friends in need. We strive to provide exceptional service to all our customers and it's heartwarming to know that we have been able to assist you whenever you needed help with your vehicle. We truly appreciate your trust in us and are grateful to have you and your family as part of our State Farm community. Should you ever need any further assistance, please don't hesitate to reach out to us. Thank you again for your kind words!"
Profile photo of Stephanie Ramsey

Stephanie Ramsey

April 30, 2024

5  out of  5
rating by Stephanie Ramsey
"I always appreciate the professionalism from Alex and Chad."
We responded:
"Thank you for your review, Stephanie! We are thrilled to hear that you appreciate the professionalism of Alex and Chad. We pride ourselves on providing exceptional service, and it's great to know that we are meeting your expectations. We value your feedback and look forward to serving you again in the future."
Profile photo of Matthew Young

Matthew Young

April 23, 2024

5  out of  5
rating by Matthew Young
"Chad was very easy to work with and explained my insurance policy well. He broke everything down for me to where I now know what to expect if an accident were to ever occur. I highly recommend this State Farm branch—ask for Chad!"
We responded:
"Thank you so much for taking the time to write such a positive review about your experience with Chad at the Alex Aycock State Farm Agency. We greatly appreciate your kind words and recommendation. We will be sure to pass along your compliments to Chad. He will be delighted to hear that he made a positive impact on your insurance experience. Thank you once again for your recommendation. We look forward to continuing to provide excellent service to you in the future."
Profile photo of Pamela Winks

Pamela Winks

April 10, 2024

5  out of  5
rating by Pamela Winks
"We have been clients of Alex Alcock for over a decade. Chad is our agent. He has always gone out of his way to help! They had to drop our car insurance a few years back because one of us had too many tickets. Our fault. Not theirs!!! He called me yesterday and was able to cut our car insurance in half from other company and made me realize we had a redundant umbrella policy. The other company will have to refund their umbrella policy. Always going out of their way like this. I also have a local agent that knows me. Just great people that I would recommend to my mom😂 and anyone else!"
We responded:
"Thank you so much for taking the time to share your positive experience with us, Pamela! We truly value your loyalty as clients for over a decade and appreciate your kind words about Chad and our team. We understand that the situation with your car insurance was unfortunate, but we're glad to hear that Chad was able to find a solution for you and reduce your premium significantly. It's always our goal to go above and beyond for our clients, and we're delighted that we were able to exceed your expectations. Thank you again for your support and trust in our agency!"
Profile photo of Karry Hughes

Karry Hughes

April 10, 2024

5  out of  5
rating by Karry Hughes
"I have nothing but good things from this agent and I don’t see myself or my wife leaving no time soon.And we really picky and very judgmental…They keep there promises.."
We responded:
"Thank you so much for taking the time to leave us such a positive review, Karry! We are thrilled to hear that you have had nothing but good experiences with us and that you and your wife are satisfied with our services. If you ever need any further assistance or have any questions, please do not hesitate to reach out. We are here to help!"
Profile photo of Lisa Kirby

Lisa Kirby

April 9, 2024

5  out of  5
rating by Lisa Kirby
"Very helpful took care of all my needs and crazy questions. I had a policy as soon as I talked with them. Explained my policy so I could understand how I would be taken care of."
We responded:
"Thank you so much for taking the time to leave such a positive review, Lisa! We're thrilled to hear that we were able to assist you and address all of your needs. Our team prides itself on providing clear and comprehensive explanations to ensure our clients fully understand their policies and how they will be taken care of. We believe that transparency and understanding are key in building a strong relationship with our clients. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Illona Williams

March 22, 2024

5  out of  5
rating by Illona Williams
"We have been using this office for years and would never go anywhere else! We always have a pleasant experience and get the best service!"
We responded:
"Thank you so much for your kind words and for being a loyal customer, Illona! We truly appreciate your continued support and are thrilled to hear that you consistently have pleasant experiences and receive the best service at our office. It is our utmost priority to provide exceptional care to our customers, and your feedback serves as a great motivation for our team. We look forward to serving you for many more years to come!!"
Profile photo of Parker Swafford

Parker Swafford

March 19, 2024

5  out of  5
rating by Parker Swafford
"Chad was super helpful and was able to get my renters insurance set up in a timely manner. Great customer service!"
We responded:
"Thank you so much for taking the time to leave us a positive review, Parker! We're thrilled to hear that Chad provided exceptional service and was able to assist you with setting up your renters insurance promptly. We take pride in delivering great customer service, and your feedback serves as a great motivation for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!!"
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Caylee VanGeison

March 19, 2024

5  out of  5
rating by Caylee VanGeison
"Chad was professional, genuine, charismatic, and efficient! Thank you for being so kind and helpful!"
We responded:
"Thank you so much for your kind words and positive feedback, Caylee! We truly appreciate your appreciation for Chad's professionalism, genuine demeanor, charisma, and efficiency. We are delighted to hear that our team was able to provide you with a kind and helpful experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further feedback or need any assistance, please don't hesitate to reach out. Thank you again for your support!!"
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Kayla O'Barr

March 18, 2024

5  out of  5
rating by Kayla O'Barr
"Everyone is so nice and helpful! I get my home and auto insurance here, and I always receive help immediately when i need it, and everyone is always so kind and practical. I highly recommend!!"
We responded:
"Thank you so much for the positive review, Kayla! We truly appreciate your kind words and are thrilled to hear that you've had consistently great experiences with our team. Providing prompt and helpful assistance, while maintaining a friendly and practical approach, is something we strive for. We are grateful for your recommendation and look forward to continuing to serve you with the same level of care."
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Darlene Hubbard

March 15, 2024

5  out of  5
rating by Darlene Hubbard
"I have never had a problem with anyone in this office always willing to help me & answer my questions. Very professional. They search for my best rates. I appreciate that!"
We responded:
"Thank you so much for your kind words and taking the time to share your positive experience with our office, Darlene! We are thrilled to hear that you have never encountered any issues and that our team has consistently been helpful and professional. At our office, we strive to provide exceptional service and ensure that all our clients receive the best rates possible. Your appreciation for our efforts means a lot to us! If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We are always here to help."